Challenges with the Gitlab password
We encountered several challanges users have with Gitlab and its login over time:
- Gitlab Server: gitlab2.cip.ifi.lmu.de
- Access info: CIP account and password you have set for Gitlab
The confirmation eMail for the initial login / The password reset eMail
I did not receive the eMail:
-
You dont have a gitlab account. Sign on for Gitlab.
- The Gitlab eMails are only sent to your CIP mail-address/mailbox. You can access the mails there via your customary mailclient. (Configinfo). Or you can use our Webmailclient.
- You used the wrong login data/format or used the wrong GitLab server. In this cased there will be no mail send oder send to the wrong address. See section “I can not sign in to gitlab” down below for further infos.
I dont know to which email address or mailbox Gitlab has send the confirmation / password reset eMail
- The Gitlab eMails are sent to your CIP Address/Mailbox. You can access the Mails there via your customary Mailclient. (Configinfo). Or you can use our Webmailclient.
I can not read the eMail / the eMail is empty / there is no link in the eMail
The issue here lies with the usage of a not standard-conform mailclient. The fastest solution is our Webmailclient.
Forgotten initial Password
I do not have the initial Password because I forgot it, did not remember it when it was displayed etc.
In this case you can go to the sign-in page of gitlab. There you will find the “Forgot password?” Link to the right above the “sign in” button. Hit that link. Enter yout CIP Mailaddress on the next page. Should you not know your CIP Mailaddress you can look it up by login into CipConf with your LMU Campus Id. After finishing the Gitlab Password Reset Dialogs an eMail with a password reset link will be sent to your CIP Mailaddress. If you experience troubles with accessing that eMail please read above. IMPORTANT: you need to activate yout gitlab account through the link in the initial eMail before you can reset your password. If you no longer have this eMail please contact the RBG.
I can not sign in to gitlab
You dont have a gitlab account.
You dont have klicked on the activation link in the GitLab invite email
The Gitlab eMails are sent to your CIP Address/Mailbox. You can access the Mails there via your customary Mailclient. (Configinfo). Or you can use our Webmailclient.
Wrong Gitlab
We are running an independent Gitlab Instance optimized for our own needs under a different address. There are also further Gitlab Instances throughout the LMU. The LRZ is running another Instance for example.
Another frequent wrong Gitlab Server is gitlab.com.
I have repeatedly changed my password and it still is not working.
Wrong login used
The correct login is your CIP Account. Neither the LMU Campus ID nor the LRZ Account work.
Wrong Format
Just use your CIP Account. No “@cip….” required.
Wrong password
Gitlab password is different to CIP password. Read the section above for help.
You dont have klicked on the password change link in the GitLab password change email
The Gitlab eMails are sent to your CIP Address/Mailbox. You can access the Mails there via your customary Mailclient. (Configinfo). Or you can use our Webmailclient.
Wrong Gitlab
We are running an independent Gitlab Instance optimized for our own needs under a different address. There are also further Gitlab Instances throughout the LMU. The LRZ is running another Instance for example.
Please make sure you are using the correct URL: https://gitlab2.cip.ifi.lmu.de.
I forget my GitLab/CIP account
The GitLab account name is the same as your CIp account name. If you forget your CIP account you can look it up by login into CipConf with your LMU Campus Id.
Out GitLab u
Unser GitLab verwendet als Kennung den selben Kennungsnamen wie ihre
CIP Kennung.
Sollte man diese nicht wissen, so kann man sich über
CipConf
und seiner LMU Campus Id einloggen, dort wird alles nötige angezeigt.
I can not sign up for gitlab
Problems to find the Gitlab sign up in CipConf
Infos for an new gitlab account: Sign on for Gitlab
Please remember to use your CIP Account for sign in to CipConf. If you have no CIP Account, please read this info.
Wrong Gitlab Sign Up
We are running an independent Gitlab Instance optimized for our own needs under a different address. There are also further Gitlab Instances throughout the LMU. The LRZ is running another Instance for example.
Please make sure you are intend to use our Gitlab and use our Sign Up Website CipConf.
After sign up you get the following error message: gitlab account already exists
This indicates you already have an gitlab account at our GitLab. In this case you can go to the sign-in page of gitlab. There you will find the “Forgot password?” Link to the right above the “sign in” button. Hit that link. Enter yout CIP Mailaddress on the next page.
Read the email send to you from GitLab and use the included passwort reset link.